Rachana Industries strives to ensure customer satisfaction with our products, including Lam Holders, Suspension Systems, Lighting Accessories, and Industrial/Power Supply Products. This Return and Refund Policy outlines the process for returning products and obtaining refunds.
1. Returns
- If you are not satisfied with your purchase, you may return the product within [X] days of receipt.
- To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.
- You must provide proof of purchase to process the return.
2. Return Process
- To initiate a return, please contact us at [Email Address] or [Phone Number] with your order details.
- We will provide you with instructions on how to return the product.
- You are responsible for the cost of return shipping.
3. Refunds
- Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be applied to your original method of payment within [X] days.
4. Non-Returnable Items
- Certain items are non-returnable, including custom-made products, clearance items, and gift cards.
5. Damaged or Defective Products
- If you receive a damaged or defective product, please contact us immediately at [Email Address] or [Phone Number].
- We will arrange for a replacement or refund, including the cost of return shipping.
Contact Us If you have any questions about our Return and Refund Policy, please contact us at:
Rachana Industries
Jamnagar, Gujarat, India
Email: [rachanaindustries1@gmail.com]
Phone: [9824896837]
